DTR Automotive & Towing

Reviews don’t lie & neither did their service to provide great customer care and a smooth towing operation. I initially called to inquire about towing my SUV from neighboring town to out of state town and spoke with Matt. That’s another story with Matt as we discussed initially regarding next morning towing but didn’t get the confirmation window. I call around 7:30 AM the next morning and had the absolute pleasure of speaking with Kyle, to my surprise the SUV was already picked up by Alex at 7 AM (thanks Matt), who had arrived at the dealership before 7 AM. Alex was also wonderful as he completed the tow drop off service in the next hour or so and called to confirm. I highly recommend all these outstanding DTR people who have a strong internal communication system and they provide excep

Honest, professional, and genuinely helpful. I stopped by DTR Automotive for a full inspection on my Expedition and worked with Lisa and Kyle. They couldn’t have been nicer — walked me through everything clearly, didn’t push unnecessary work, and even told me my brakes were in good shape instead of selling me a replacement I didn’t need. The car’s running great, and they didn’t charge a dime for the check. Hard to find this level of honesty and care these days. Highly recommend DTR — this is my new go-to shop in Closter.

What a great and lucky find! We were driving home after dark on Christmas and had a flat tire. We needed to drive quite a bit before we could get off onto a shoulder, so we were worried that we might have done some damage to the car in addition to the flat tire. Kyle came promptly with a tow truck in case we needed towing. He kindly checked everything out, changed the tire quickly, explained what he saw (all good to go) and waited to watch us load the trunk so he could make sure we were okay driving off before he left. Also note, the company could have charged us extra for interrupting their evening, but they didn't at all! Absolutely a 5 star review.

When I was in a bad car accident last year, DTR was the towing company that was called to the scene. I was impressed by their customer service and how they tried to help us multiple times to access the glovebox in our electric car. They truly go above and beyond - I highly recommend DTR!

We had last-minute emergency to have a car towed from one town to another, with a stop in between to pick up keys, this towing service made the grade, was there in a heartbeat, handled everything skillfully with expediency and professionalism – they are top-notch and master class, Alex is a true professional!