Dutcher's Inc. Automotive & Heavy Truck Parts

Our humble nonprofit nature preserve was desperate to keep our old pickup truck running in good shape. Our box was falling apart and local options were in terrible condition requiring thousands in body work labor, paint, welding, and materials. We were so delighted to discover clean and well organized Dutcher's Inc. Automotive & Heavy Truck Parts, who actually had three in stock in our make, model, year, and color. As good as their product availability was, their service is even more exceptional. Due to a time-consuming medical appointment and unexpected traffic in Syracuse, they actually allowed me to drop my trailer, took care of straps and mounting while I was away, and actually stayed open cheerfully after hours to help me connect the rental trailer with new box back on my truck for sa

Absolutely love Dutcher's!! Great to do business with! Fast service getting parts pulled, the parts are inspected and sold in great shape, cleaned, painted and at affordable prices!! The staff is friendly, knowledgeable and go out of their way to ensure customers are satisfied!! I drive 2 hours to buy from them!!

I teavelled 5 hours for a battery box set up for a custom truck I'm building Jeff was extremely accommodating to out short notice trip and timeline. The product was exactly as represented and it was a very smooth and simple transaction. I wouldn't hesitate to deal with these folks again if they have what I need.

Friendly, knowledgeable, and very accommodating. Large selection of inventory/ availability and a very efficient operation. I definitely recommend!

Beware. Bought a replacement truck bed from this family-run company. Car-part description claimed no damage, never worked-on part. They were unable to provide a color code or vin after repeated requests on the phone. I gambled and drove over 4 hours to their location to find there was more than 6 hours of bodywork to make the bed acceptable and paint color was a very rare Limited-model color that did not match. Also, vin was clearly marked on the underside of the bed. They (KD) would not adjust their top of market price (2,000 +tx) after admitting that the claimed condition was not correct. Feel free to reply to post with car-part description or any txt that mentions damage or repaint. First picture provided by them; second picture is taken by me on arrival.