Earthling Hybrid & EV Repair

Not only did they throughly evaluate what was wrong with my Prius, they communicated a lot better and transparently than other shops I had taken my car to. On top of that, they were very generously flexible in working with us — you don’t usually get empathy from an auto shop. Thanks Earthling team!

Decided to give it a shot on account of the reviews, generally reasonable experiences from people I've met and long lead times for Tesla Service but thus far my personal experience has been quite abject to say the least. To start, brought a Model Y in for general maintenance on Tuesday morning for rountine maintenance and 4 specfic items listed in the service request submitted the friday prior. During drop off I was informed that a quote would be ready in about 2 hours, but did not hear back until over 6 hours later, 40 min before closing informing me that they were not able to finish a quote that day but next day would be possible. The following day, I was informed around noon that a quote would not be ready until the day after, and upon requesting an estimate of when the repairs could

Got me in an hr before my scheduled appointment and finished early. Did a general inspection, found an issue for he dealer under warranty. Good job. Clean facility, comfortable waiting room. I'll go there for all my maintenance in the future

Scheduling by text is awesome, communication good, friendly staff, great explanation before and after service. slight drawback is location. I'm not good with driving in a busy, congested area but it won't stop me from going back. Well done

Exquisite! -photos before, during, & after, well done! Professional, speedy, cost efficient, honest, kind, straightforward. No pressure, hassle, or Everything you want from automotive care. Great job team. Esp Thx Michael and Bobby!