East Cobb Emissions

I came on a Wednesday morning. Only 1 car ahead of me. Waited less than 2 minutes. When it was turn the whole duration was less than 5 minutes. I got to stay inside my vehicle. Baby stayed asleep. Quick and easy. Definitely recommend. Technician was friendly and knowledgeable. Will come back again. Another plus contactless payment! I went down the street and I drove away because I didn’t have my physical credit card with me to pay. When I arrived at this place, was greeted with a smile and coming from the other location, a smile goes a long way. I’ll be coming back because it is friendly, quick, and convenient.

Ummm are we ok today? I stopped in on a Sunday to get my emissions checked after realizing I needed it following a traffic stop. I wasn’t familiar with the process and simply asked whether I should keep my car on or off while he was doing paperwork. I asked more than once because it was cold, my daughter was with me in pajamas, and I just wanted a clear answer. Instead of answering yes or no, the employee repeatedly said “I’m not at that point yet” in a rude, condescending tone, as if I was being difficult for asking a basic question. The interaction felt unnecessarily hostile, so I chose to leave. This was after I told him if he needed it off to not breathe in the exhaust, I was cool with that. I was just asking to make his life easier. Customer service matters, especially when someon

Service was fast, but the customer service was lacking to say the least. It was like I was bothering the guy to take my money… Not a big deal, but I decided to share this after hearing another customer at the gas station attached to them complaining about his experience with the bad customer service and he has been going there for over 10 years, the guy even gave him a $10 tip for the holidays yeah it didn’t get a thank you for that either. This was just my first time so I know it wasn’t just a one off…

I came by today to get my car tested after doing some work on it. It did not pass but Carrington was beyond helpful. He gave me some advice and pointed me in the right direction, all while being so polite and professional! Thank you for your assistance Carrington, and I will be back soon to pass.

Speedy. I've been taking my vehicles here for years. In and out. I did notice the "tips are appreciated" sign today. That's the only reason why I didn't do five stars. Come on guys, the tipping culture is out of control. I want to Walgreens right after and picked up some photos. The tech there didn't have a sign out hustling for a tip.