Easterns Automotive Group

My salesman was excellent, Donnell Stringfellow. Honest, explained everything in detail, took his time with me. I really appreciated his aura and pleasantries. His supervisor, Guy Lewis, was able to sell my vehicle without a down payment! They made a good pair that came together for the best service possible for a customer. Highly recommended!

I recently purchased a car from Easterns Automotive Group of West Baltimore, and I was assisted by Ronald. The entire process was quick, smooth, and pleasant from start to finish. Ronald was very professional, helpful, and made sure everything was explained clearly. He went above and beyond to make the deal stress-free, and I truly appreciate his excellent customer service. I highly recommend asking for Ronald if you’re looking for a seamless car-buying experience!

I really wanted to leave a 5 star review, unfortunately I cannot. I will say that my salesman Cortez was absolutely amazing in the process purchasing my car, and in his absence Keith was also extremely helpful. However, when I bought the car, it came from another dealership and was FILTHY! I brought the car back first thing the next morning and told them about the problems. It’s smelled heavily of smoke, dirty everywhere you can imagine. It was dark when I bought the car so I didn’t see these things until the next morning. Cortez came in on his off day to clean what he could but I was told to bring it that Saturday for a full detail. I’ve been in 3 weeks total and my car still has not been detailed. The manager was consulted and they only offered me about half what it would take to get a f

Donnell was absolutely amazing in helping me finalize my car purchase. He was patient, knowledgeable, and made the entire process smooth and stress-free. Donnell took the time to explain everything clearly, answered all of my questions, and made sure I felt confident with my decision. His professionalism and genuine care really stood out. I couldn’t have asked for a better experience—highly recommend working with Donnell!

I enjoyed my experience shopping for my new car. Jaden was very helpful and went above and beyond to meet all my requests. So I could pull off in a car of my liking. He work at the west Baltimore location