Ed Morse Chevrolet Buick GMC Muscatine

Traded in my 2014 grand jeep Cherokee for my new 2025 Buick enclave! Marco and Dan made the process very smooth and comfortable! Detail group did great on cleaning the vehicle! Definitely will be coming back when I need a new car again!

The entire crew at Ed Morse Chevrolet are great to work with. It doesn't matter if it's just some routine maintenance or something major, they have proven time and time again that they are up for the challenge and exceed my expectations. I enjoy the peace of mind knowing that with just one phone call to the service advisor, they will get things in motion and address any and all of my needs in a timely fashion. The courtesy shuttle service is also a blessing and is much appreciated for the longer required jobs. I've had the pleasure of interacting with the service manager along with the sales team who will stop and check with me to see if there were anything else they could do while waiting for my vehicle to be serviced.

My truck has been there several times for long durations. They seem to not be able to fix it. They have had it for weeks at a time. I call them and very rarely can get a call back. I called the receptionist for over 45 minutes non stop till someone would finally answer. I talked to salesmen that even said that they get calls trying to get someone to answer. I even called the general manager to complain but he is never there. They still have my truck and talked to a salesperson of just trading for on they have on the lot, he said he would call me back, that was 5 weeks ago. I just dont think there phones call out.

Deb, Greg and Jake were all excellent people during the buying process. This is the best dealership experience I've had ever, and I have purchased over 100 cars for me personally over the years. You should try and replicate this dealership experience over the country !

I wasn't subjected to "hard sell" tactics. I appreciated the way my car was cleaned and full of gas. I believe my sales agent Bill and his team went out of their way to ensure I felt like I was making well-informed decisions. Good job!