Ed's Auto Service

I had been to the VW dealer multiple times over months. They kept fixing other things but after many visits and charges, turns out the transmission was done on my VW Beetle. Found Ed’s on line and it is finally fixed! It sounds and feels like a new car. Excellent staff with communication. Thank you for keeping my VW on the road.

Had struts put on by Ed's less than 5 years ago that went bad. They were under warranty but I was told by Ed's that although the struts were free, the labor was not. When he was asked if he could get the struts and my husband could put them on, I was told that in order to benefit from the warranty, Ed's would have to do the work. This call was made on a Monday, I was told to bring the car in at 8 a.m. that Thursday - which I did. I never got a call on Thursday and when I called late in the day to check the status, I was told that the parts hadn't come in yet. Apparently, although they knew Monday what parts needed to be ordered, they never were. On Friday, I again had to call about the status and was told again that they didn't get the parts yet but expected them within the hour. Since it

Had my 2008 Pontiac Solstice water pump replaced by Bill (mechanic) at Ed’s auto service. He knew about using hockey pucks under frame in case he had to jack it up. He also knew about special gm tool when changing water pump. Did the job in less time than quoted and only charged me for the time it took to do it. Who does that in today’s world??? Honesty always pays off !!! Highly recommend him for any car repairs that you need ! Also for any “classic “ car owners out there looking for someone they can trust. Can’t forget to mention the rest of the team Missy and Cindy. Also the canine mascot and the GSD’s. Joe L. Newfield NJ

Honestly, probably one of the best forms of professionalism and customer service. Very informative group of individuals. They guided me perfectly throughout what I needed and what would be done. Highly recommended.

Great people at Ed’s. Very friendly and understanding. Took care of my vehicle issues at a very reasonable price