Ed's Automotive on Hope Mills - a Main Street Auto shop

I took my car there due to issues with it heating up. After their inspection, they told me I needed to replace the water pump which I paid to get done. When I got home I looked at the work that was done and noticed that there was coolant and oil and multiple places in the engine bay the next day, I tried to crank the car up, only to realize that the coolant has shorted out the alternator. I called to speak to the manager, to which she told me they were not responsible for the coolant that was everywhere and told me that I needed to get the alternator replaced to which I did only to receive the car back in worse shape. When I received the car the second time there was oil as well as coolant in multiple different spots of the car again as well as the engine, the coolant hose was wrapped up w

Awesome shop. My family and I have been bringing our vehicles here for decades. Very thorough service and the mechanics are highly skilled and knowledgeable. For example, on more than one occasion I've been taken into the back and shown precisely what's wrong with my vehicle and then walked through exactly how it'd be fixed. Not only that, but Mrs. Anna at the front desk is extremely personable and always keeps customers in the loop regarding their vehicles. Definitely would recommend.

Beyond excited to see miss Anna back at the front desk. Shes the reason im a lifelong customer of Ed's. If you want an experience that feels like you're the #1 priority I highly recommend going to see her! She'll tell it to you straightforward without trying to sell you unnecessary services! Very knowledgeable and kind. I'll take my car to her forever!

The entire process was smooth and painless, from scheduling an appointment to picking up my vehicle. I really was not expecting to have my vehicle repaired the same day. The price was reasonable for the repair required. Brandy at the desk was very organized, professional and friendly. I would definitely recommend Ed’s to my family and friends.

They did my oil change and put new tires on my car. They also contacted me a few days later to make sure the work they did was ok. I had a great experience with Ed's Tires and would recommend anyone to go there.