El Car Wash - West Hialeah

⭐⭐⭐⭐⭐ Alondra is an excellent worker with a great attitude and strong attention to detail. She is always professional, reliable, and works hard to make sure everything is done right. Her positive energy and dedication truly stand out, and she consistently provides great service to customers. Alondra is a valuable part of the team and always goes above and beyond.

I love going to El Car Wash. I go once a month, and I love the new station they added with the towels, and sprays. The only thing I don’t like is that management makes the team members ask about subscribing to the monthly subscription but other than that it’s good 🙋‍♀️

I'm writing this review on March 25, 2025. I hadn't used the car wash for a month, and today I stopped by around 11 AM. After two hours, it started raining, and I tried to go back because my car was dirty from the rain. The supervisor told me I wasn't allowed to wash it again. I said it wasn't my fault it rained, and besides, it was my first wash this month since paying for the monthly membership. That's their policy, but as a loyal customer, a courtesy pass might be a better option. *Updated review: 5/5 stars* I'm thrilled to update my previous review! After reaching out to the customer service team, they were incredibly responsive and helpful. They listened to my concerns and worked with me to resolve the issue. The representative I spoke with was friendly, empathetic, and understand

Alondra is a great customer service attendent great location and staff is always ready to assist 👏 keep up the good work Alondra 👏

I could not put everything in the Google review, due to the unquality character limits. The detailed review is in the screenshot provided from my notes. Editors Note 9:01 PM: I have stayed to the closing hours. I finally got my car cleaned. I call calm down and realize this car wash isn't that bad. It's actually really really nice. So I came back and gave it a three star. They have a sink where you can rinse off your mats. I needed to clean my cooler and it was like perfect for what I needed. I'm going to keep coming back. And I'mma raise your order every time I come back. Buy one side. Until l you are five star.