Emergency Towing

We woke up to our car towed, not the best way to start day but we took responsibility for our mistake and decided to make best of it. The guys working were so kind, helpful and really tried working with us. I even saw them do a random act of kindness for a woman who was distraught. I don’t plan to have to use their service again but thought I’d drop a positive review where maybe most people don’t get to witness the good deeds too.

They messed up my car. Little scratches found everywhere. My bumper was partially pulled out. Then when I confronted them about it, they told me it’s not their problem. I got upset And when I got in my car, I heard one of the workers yelling at me. I’m not sure what he said but I got scared so I just got in my car and left. Worst experience ever these people do not treat you like you’re human.

Absolutely the worst company I’ve ever dealt with. They completely lied about the price over the phone and pretending like they didn’t know what they were talking about. They clearly are overpriced people but they don’t care at all . This is a very sad because they price the prices at a very expensive price and some people can’t even pay for it. This is not acceptable absolutely rude and miserable people as well so make sure you don’t get your car towed from them. I would hate working here too if I was them because you’re just playing with people at that point.

The only reason this place has a star is because you can’t rate them lower. They damaged the front of my car during a tow, didn’t claim responsibility and overcharged me. The gray headed dude didn’t know how to work a computer and gave me a hard time for having to email him a document. Literally the most disgusting experience ever and if you don’t believe me read all the other reviews that call them ugly & gross (but I guess that’s what you have to be to work here). Immediately filed a complaint with the Environmental & Consumer Protection Division and highly encourage others to do the same because they have a history of causing damage to the cars they tow. They should be shut down, but the people that work there should be ashamed of themselves. I don’t know how this place is referred to a

I have a rental company, and I’m used to go to towing companies. This place is the worst experience I have ever had with a towing company. They made us wait outside the place, which was very hot, while they were taking their lunch. When decided to give us attention, they open that tiny window and the smell coming out of that place was a strong weed odor. I have no idea how are they allowed to operate in those conditions. Their customer service sucks. Even the vehicles are damaged when towed!!! Seriously it is a mess. I hope someone could report this place to the city or something!!!!