Empire Custom Paint and Body
Syracuse, NY · Auto body shop
- Address
- Empire Custom Paint and Body, 948 Spencer St, Syracuse, NY 13204
- Phone
- (315) 314-6774
- Website
- empirestatehailcompany.com
Empire Custom Paint and Body is an auto shop located in Syracuse, NY. It is one of 423 auto shops listed in Syracuse. Its 4.8-star rating is above the Syracuse city average of 4.3 stars. There are 10 photos associated with this location.
About Empire Custom Paint and Body
After many years of perfecting our Paintless Dent Repair process we have evolved into Central New York’s one stop shop for all your vehicle and Motorcycle needs. Empire now offers so many new services we felt it was time to change our name to cover... More
Customer Reviews
As a business owner myself, I really hate leaving negative reviews—especially for local shops. But after taking my Mustang GT home and reviewing the work calmly, I realized the installation was not done correctly. I paid $920 for a front bumper install, and the bumper had large gaps, the side tabs weren’t seated in the fender track, and the inner liner wasn’t fastened properly. These are basic fitment issues that should’ve been caught before returning the vehicle. The paint finish was also disappointing. Some areas of the clear coat were not polished at all, and my reflection looked distorted instead of mirror-clear, which shows the surface was never leveled or properly finished. On top of that, the bumper had multiple fisheyes in the clear coat, something that only happens when the surfa
I was shopping for a motorcycle paint job. Most shops I called weren't interested. Dave got right back to me (while out of town) and worked my job into his schedule. Worked together on the design. Couldn't be happier with my 2024 indian scout 60 custom. 😊 Outstanding craftsmanship and customer service. The paint finishes the bike. Highly recommend this shop for your custom bike project. New riding season compliments on paint Job every were I go! A++. Thanks again 👍
Would not recommend anything involving custom paint work at this shop. Brought my vehicle in for a panel repair. The prep work for the paint was performed poorly which led to fisheye / bubbling. There was also lots of overspray that could have been easily avoided with a few more minutes of prep work prior to painting. Seems like they were in a really big rush for this job - exactly what I don't want for my car. I decided to go to a different body shop to get it fixed. I met a body shop guy at a car show who owns a 1960's corvette. His corvette had an exquisite paint job and it turns out he painted it himself. I decided to take my car to him to get it fixed. He said the paint problems on my car were due to extremely poor prep work like applying bondo and paint over glossy surfaces.
I had extensive hail damage on my roof and hood. Was sure I would need a new hood. Empire did paintless dent repair for a great price. Truck looks brand new again. I highly recommend this shop. Thanks again
After leaving my wife's hood and grill at another body shop for a month and absolutely no work was done to it. We found empire and their custom service was great. They were always responsive and gave us a fair price especially for the quality of work that was done. They'll be painting my Harley next for sure. I would recommend anyone else!!!!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.