Enterprise Rent-A-Car

The car I rented looked brand new and was really clean. The prices are fair and the workers are professional, helpful and work well under pressure. Only one thing is that even if you make an online reservation you might still have to wait a little at pickup for the car to become available. Other than that, great service.

Very friendly, competent and professional staff at Enterprise They worked with my insurance company and made renting the SUV I had for twenty two days, a breeze. The car had three fourths of a tank of gas and seemed to be a very new Jeep, Compass SUV, with all the bells and whistles, I am accustomed to having in my own SUV. I highly recommend using Enterprise. Kudos to the staff!

Fred (manager) and his team have been very consistent with providing great customer service. They've always called ahead of time to confirm availability of the vehicle I reserved and if they dont have it, they search around for one or provide alternate options. They have never left me without a vehicle so for that, I remain loyal to this location.

Absolutely awful customer service, I rented two 15 person sprinter vans over a month in advance. I called 5 times to confirm my reservation. When I arrived at my scheduled pick up time neither of the vans were on site and I was told "I have to be patient" by the service associate. The van showed up, was returned but I still had to wait to take the vehicle because they couldn't figure out how to just assign it to me.... I also had to come back hours later to get the 2nd vehicle which was never returned so therefore I was basically left without the vehicle I had planned on having for a work trip. The biggest issue for me is that when the vehicles I had reserved and confirmed multiple times were not returned the day prior to my reservation nobody from enterprise called me to let me know or

The customer service provided by the Assistant Manager was absolutely phenomenal. I also want to commend Freddie for how quickly and efficiently he recognized an issue with the rental. His attentiveness and willingness to address the problem right away made the entire experience smooth and stress-free. I truly appreciate the level of care and professionalism shown.