Enterprise Rent-A-Car

When you reserve early as I do, it is quite painless. The vehicles are chosen when I come into the office to pick up my vehicle, I am greeted nicely and business is taken care of within a few minutes, maybe 15 minutes, I don't count it since the process goes so fast! I love it! The return is even easier dropping off the vehicle with the key drop slot and I am on my way, painless! The finalities of the bill to your bank takes a little time but resolves in a couple of days, if not they work to resolve as soon as possible.

Thank you CAL!!! we needed a city on automobile after my son was in an accident and drove to the enterprise on Skybo and Cliffdale and ended up at the one on Raeford Road and we’re having a heck of a time trying to get a rental vehicle and Cal saw our struggle we were hung up on from the insurance company USAA a couple of times because they were extremely busyand this man stepped in and helped us and got us fixed up and out of enterprise in 20 minutes and I cannot think him enough someone gives this guy a bonus a big bonus he deserves. He was working so hard.

I had to use California plates versus North Carolina but the other motorists didn't treat me too shabby. A few motorists would pass me aggressively if I acted like a tourist. The car didn't smell like cigarette smoke which I appreciated. The staff were plentiful and helpful when I rented and returned the vehicle. My conference was only 1.5 hours away. Good trip.

Well, the 1st car I received was a Toyota Corolla which is wrongly classified by enterprise as a mid-sized vehicle and should be classified as compact, which it is. The cars that the enterprise employee showed me in the compact category are actually sub-compact vehicles. Also, there was a hole in the carpet by the gas pedal, the cruise control did not work and the android auto kept disconnecting. The hole in the carpet could be easily avoided which cheap floor mats you could change out when they get worn out as opposed to allowing a hole to be created in the carpet. The insurance company has I went through was gracious enough to upgrade me and I was given a 2026 Kia K5. That was a MUCH better experience. I don't agree that it is a full size vehicle, but it was very nice and comfortable.

My car was totaled & I had to rent a car. The only 1 they had available was to big so I traded it. The 2nd I traded for something I was more comfortable in. I wasn’t quite happy with it so I got the 3rd. I knew I was a little troublesome but it didn’t bother them lol. The Enterprise employees are super. I would recommend them every single time. Thank you Raeford Rd Enterprise, you’re the best.