Enterprise Rent-A-Car

USAA sent me here after my car was in an accident. They were able to get me a rental next day. The car was super clean and ran well. All you can ask for with a rental vehicle! Joshua was super helpful and had great customer service. Would recommend!

My experience with Enterprise over the past week was phenomenal. The sales associate and the manager on duty went above and beyond to ensure I had reliable transportation. They were courteous, attentive, and provided the best customer service I’ve ever experienced when renting a car. They truly made sure I was comfortable and took extra steps to meet my needs. I will absolutely be returning to rent from Enterprise again, and I will gladly spread the word about the outstanding service I received.

The first car I picked up the passenger seat was broken and wouldn't adjust, so I went and traded in the vehicle the morning we were leaving for out of town. There was a sticker on the window, but I didn't notice there wasn't a registration sticker. We drove all the way to Louisiana with no registration. There also was no proof of insurance or anything in the vehicle. I got pulled over in Southlake because of the missing registration sticker and then had nothing to show proof of insurance. Thank goodness they didn't write me a ticket because I was able to show the rental agreement and they understood. I also reserved a luxury sedan and at no point was there one available or offered. Pretty disappointing experience. I should have went with a different rental car company. I will never do b

I had a great experience purchasing my car here. The team brought the vehicle closer for us to look at, which made things so much easier. They never rushed or pressured us, and they took the time to provide different options. The trade-in process was smooth and straightforward. Everyone was friendly, professional, and genuinely helpful. You could tell they were knowledgeable and cared about making sure we were comfortable with our decision. I highly recommend them, Big shout out to Patrick and Tony! They were great to work with.

I called ahead and specifically requested a Toyota 4Runner. In the circumstance that I was using the rental car for, ONLY a Toyota 4Runner would be acceptable and I specified that on the phone call. I was ensured on 4 separate occasions during that phone call that the Toyota 4Runner was on the lot and available for me to rent. Fast forward a 20 minute drive later. I walk into the reception area, give them my name, and they say that they don't have a Toyota 4Runner but I will given a car similar to it. I called ahead and confirmed that I would be getting a specific vehicle and confirmed it 4 times, but then upon arrival they tell me they don't have that vehicle. Now they just wasted my time and theirs by not letting me get the vehicle that I specified I needed. 10/10 will never use e