Enterprise Rent-A-Car

Definitely will be the last time coming or recommending this location. Reserved 2 months ago and I get a call the night before the reservation at 7PM (11/25/2025), once every location is closed to let me know that the car I am supposed to pick up at 07:30 the morning of 11/26/2025 is not available and that I am on a waitlist. Don’t you think atleast a 24 hour notice would have been ideal or atleast before every location is closed? Or a “Hey, we don’t have a car but I called a nearby enterprise and they do have a vehicle for you.” No, they make you figure it out yourself. All they wanted to do was offer me a Tacoma which can’t even fit two car seats and an adult in the backseat. Oh, and let me just stick all my luggage and stroller in the bed of the truck while it’s raining. When I asked ab

i went to enterprise to rent a car, was told multiple things online with customer service and in person 50 times!!! that i would get a car for a 50 dollar deposit once i got there this lady named lorenys had a stank attitude from the minute i walked in saying that i had to pay 300 dollars deposit right away on top of paying the car in full which was like 200 something dollars when i was told the opposite and that the car would be payed once i brought it back, i don’t not know what scandal they have going on there but once she went to her “manager” all of a sudden she could help and give me what they originally spoke to me about which was the 50 dollar deposit. she was trying to scam thinking i was dumb enough to fall for it! but there was a super enthusiastic, nice and friendly lady that h

The prices are ridiculously high. The customer service is laughable. I went to enterprise, rent a car today to return my vehicle. Today's january seventeenth I was supposed to keep the vehicle 3 weeks but my experience there. It was so bad every time I got in the vehicle, it reminded me of that experience. So when I got there I realized it was after three, and they closed at three but the announcement that was playing outside told me I can return the vehicle. So I went inside the door and she immediately yelled at me and told me they were closed and I said the announcement said that I could return the vehicle then she yielded at me again and said, don't you see the sign on the door it says we close at 3 and she said, how did you get in here, the gate was supposed to be locked. I said the g

⭐️⭐️⭐️⭐️⭐️ I’ve rented several cars from Enterprise throughout the year, and working wiitb Lore has always been such a great experience. She’s consistently professional, friendly, and makes the whole process simple and stress-free every time. It’s clear she cares about her customers and takes pride in making things easy and efficient. I really appreciate her excellent service — she’s one of the reasons I keep coming back!

Had to give this location 1 star due to Ana the manager. Unfortunately she has been given a position that is going to give this lo location negative reviews because she is negative, unfriendly and has zero customer service skills. Everyone else at this location is amazing though I've always had great experiences before dealing with Ana. EVERYONE ELSE GETS 10 STARS, JUST NOT ANA. BEWARE OF ANA WHEN RENTING HERE.