Enterprise Rent-A-Car

Didn’t have the car I reserved and proceeded to try to get my family into a smaller car for a more expensive price than what I reserved. The lady was unapologetic and cold. Gave us a car that was too small for us and barely fit our luggage. Also it smells like someone was smoking week or cigarettes and my kids can smell it. Called another Enterprise to try to exchange it for something else and they said that the location I originally rented from would reach out to me to make it happen. Of course they didn’t. Haven’t heard from them. Been a loyal customer here for all my personal and work travel, but now I have no reason to continue and not tell everyone about my experience.

Throughout the whole process Evan was professional, courteous & personable. I left completely satisfied with the service given. The vehicle I chose was great! I'm going back there gladly whenever circumstances call for me getting a rental again!

My experience was fantastic. I was helped by an associate named Robert. His assistance made my experience very smooth.

This location has great customer service!! I'm appreciative of the assistance the agents provided. They will have you in and out in no time! I accidentally booked at the wrong location and didn't notice until after I arrived. I still was able to get what I needed and was out in minutes!

The car was clean and in excellent condition. Staff were professional and helpful throughout the rental.