Enterprise Rent-A-Car

Conner was awesome and the car was fine. I have two issues... First, they need more employees. The folks I saw there did an amazing job accommodating the customers in addition to being the same employees cleaning and maintaining the cars AND having to answer the phones! Again, Conner and his crew were/are awesome. Second, the car I rented was a '24 Sonata... a nice, stylish car - with the most ridiculous gear shifter I've ever seen. 😳 Just my opinion. That said, I am extremely impressed by the professionalism and friendliness of the staff. They were efficient, polite and put the customer first. Overall, I was satisfied with my experience with Enterprise Car Rental in Lancaster, PA. The rental and the price were very reasonable. On a side note, the other customers that were waiting

I’ve been using Enterprise CarShare for nearly 10 years, and I have never had an employee provide the level of service that Paul Ovadek did. He was the first Enterprise CarShare employee in a decade to thoroughly walk me through every pre-check, insurance option, and company policy — something no one has ever taken the time to do before. Paul was incredibly professional, patient, and detail-oriented. He made sure I understood everything from vehicle conditions to coverage options, and he answered every question with clarity and confidence. His commitment to doing things the right way, not the fast way, truly stood out. It’s rare to find someone who takes this level of pride in their work, and Paul deserves recognition for setting a new standard of excellence. Enterprise is lucky to have

Booked rental online - very easy to do. Picked up and dropped off at the Lancaster (Manheim Pike) facility- car was clean and ready to go - staff was very friendly and helpful - both at pick up and drop off!! Would definitely recommend and will definitely be using again!

Enterprise met me at the body shop where I left my car to get worked on. They were on time with the rental car and it was a smooth transaction. Yes I would use them again and also I would recommend them to anyone in need of a rental vehicle!

Aaron went beyond the call of duty to make sure I received the right rental vehicle. He will make s fine manager. He already has a head start with great customer service.