Enterprise Rent-A-Car

I’ve tried other places, but nobody could beat the great quality of cars and service at this Lawrence location! The prices aren’t too bad either. I love how they don’t hassle you and you’re in and out in no time. Definitely will be coming back time and time again.

I would give no stars if it was an option. Troy the supervisor and self proclaimed owner was arrogant and short tempered. Business must be so good there that they are not offering customer service anymore and don't need your business. If you have the option look around for a business that is operated by someone who likes their job, is a good human and is interested in getting you a car.

I’ve been a Enterprise customer for over 15 years and rent from locations all along the East Coast for work without issue. However, the Lawrence, MA branch has repeatedly given me problems with last minute cancellations and unclear policies. Most recently, I booked a reservation 48 hours in advance, received a confirmation email, and even checked in through the app. The day before pickup, the branch called and said they could only rent me the vehicle if I returned it to the same location even though I booked a one way rental online. This has happened several times now, including past reservations where I received confirmation but was later told no vehicles were available. If the Lawrence branch cannot honor one way rentals, that should be made clear upfront on the website to avoid confus

Great experience. Did a 24 hour rental with them. The location is right off the highway, and a big lot with lots of room to maneuver. Easy pick up, even 30 minutes before they closed everyone in the place was extremely personable and helpful. Drop off was the same, everyone in there was super helpful and in a great mood. Can't recommend them enough.

I always choose Enterprise if I would need a car rental. This place is so convenient for me picking up and returning a car rental. All employees are professional to help a customers.