Enterprise Rent-A-Car

Rented a car 2 weeks in advance so I could ensure getting the exact car I wanted. I needed a fairly large vehicle, I called them in advance to ensure I would get the car I wanted and I did. Olivia was great! I had to add a driver half way through the trip, in Edmonton AB Canada. They were having trouble doing it there but they were able to call the Lincolton branch and Olivia got her added. I wasn’t aware there was a $125.00 fee for an additional driver, no one ever mentioned it so that was a bit of a downer. Driving over 5k miles having 2 drivers was kind of essential so I guess I have to eat that cost. The car was great even with 59k mile on it, it didn’t give me any trouble and was nice to drive (ford explorer)

Small place, big value. Was treated very kindly by Kevin. He made sure that he gave me the best deal possible. The vehicle itself (Mitsubishi Mirage) was small and sturdy and it exactly what it was supposed to do- Get me to NY and back in three days. Would be happy to come back to rent from here again.

Had a reservation for a car at 4pm. Didn't have the car til after 5pm had to sit and wait. Then after sitting and waiting for the car (and after telling them I was waiting for my daughter to bring me my husband's card) was told only then that he had to be present. I was not informed of this earlier and was a huge waste of my time. I will not be going back to them as they knew my husband could not get there before they closed. Poor information and it was horrible that they knew earlier in the day that they did not have any cars available due to waiting for a shop to change the oil. Call people before they arrive and then say " I was about to call you". No you wasn't because I was not the only person that they done that to that day. One lady has been waiting since noon. I am probably the onl

This place is convienient but so terrible. I called yesterday to confirm my reservation for today. It was confirmed. I would be returning a car and also picking one up. There was no problem. Get there at around 11 am, get the vehicle ready to go and realize the tags are expired. They tell me that registration is not expired but no sticker is available. I told them I do not want to drive a car with expired sticker. They tell me there is nothing else available. When there are several cars there on the lot?!

I was in on Friday due to a breakdown while traveling. I called what I thought was the Main street store. It was 3:00pm or so. I asked to rent a car due to the breakdown and family that was traveling with us were ahead of us and full. Our cabin rental for the weekend was 1.5 hours away. My husband was having the car towed to the closest firestone in Mooresville, because they are open on the weekend. I was assured they had plenty cars. They could not pick me up. It would be 2 hours before they could arrange a ride and they were closing at 5:30 pm. So much for the slogan WE'LL PICK YOU UP!! I tried to get an UBER 2 hours or more. I was frantic on what to do. So I asked the rep was there an enterprise in Mooresville. There was and it was close to Fireston. So I made the reservation for Moore