Enterprise Rent-A-Car
Marlborough, MA · Car rental agency
- Address
- Enterprise Rent-A-Car, 364 Maple St, Marlborough, MA 01752
- Phone
- (508) 480-0221
- Website
- www.enterprise.com/en/car-rental-locations/us/ma/marlborough-10l3.html?mcid=yext:245709
- Status
- Closed · Opens 9 AM
Enterprise Rent-A-Car is an auto shop located in Marlborough, MA. It is one of 95 auto shops listed in Marlborough. Its 4.3-star rating is slightly below the Marlborough city average of 4.5 stars. There are 10 photos associated with this location.
About Enterprise Rent-A-Car
Need a rental car in Marlborough, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy,... More
Hours
| Saturday | 9 AM–1 PM |
Customer Reviews
I have rented a car from this place before, but my last experience wasn’t the best. There were some unexpected charges that made the final bill higher than I anticipated. However, after discussing it with the staff, the representative was understanding and worked with me to adjust the price, which I appreciated. I hope pricing can be clearer in the future, but I’m glad they were willing to resolve the issue.
Outstanding Service and Customer Care at Enterprise! I always rent from Enterprise, and the experience is exceptional from start to finish. The staff is incredibly friendly and welcoming, making the entire process smooth and stress-free. Everything was well-organized, from the paperwork to the vehicle pickup, which saved me time and hassle. What impressed me most was their commitment to meeting customer needs. Even when the exact vehicle I requested wasn’t available locally, the team went above and beyond to find a solution and ensure I got what I needed. That level of effort and dedication truly sets Enterprise apart. I highly recommend Enterprise for anyone looking for a reliable rental experience backed by outstanding customer service. They genuinely care about their customers and mak
I had an extremely disappointing experience at this Enterprise location. My boyfriend had a reserved car and even called ahead of time to confirm that his temporary license would be accepted. He was explicitly told over the phone that everything was set and there would be no issues. When we arrived, we were suddenly told the temporary license would not be accepted and the reservation was denied. While we understood that the mix-up itself may not have been Megan’s fault, the way she handled the situation was completely unprofessional. She was rude, dismissive, and unhelpful, and repeatedly made it feel like the mistake was somehow our fault. At no point did she attempt to problem-solve or show empathy. This is now the second bad experience we’ve had with this specific Enterprise location.
Staff was very accommodating, transparent and friendly. Very easy turnaround. Brought the rental car to and pickup it up from the repair shop. Car was clean and ran very well. Excellent all around.
After a very miserable experience at Hertz down the road my insurance company switched me over to Enterprise and they were so quick to help and get me into a rental right away. I worked with Tatum and she was so kind and professional. They put me in a midsized SUV that was in great shape and very clean. Highly recommend working with this shop!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.