Enterprise Rent-A-Car

Newport News, VA · Car rental agency

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Newport News
#160
of 289 shops
City Percentile
28%
rating percentile
Address
Enterprise Rent-A-Car, 618 J Clyde Morris Blvd, Newport News, VA 23601
Phone
(757) 873-3003
Website
www.enterprise.com/en/car-rental-locations/us/va/newport-news-van-rental-215d.html?mcid=yext:245709
Status
Open · Closes 12 PM

Enterprise Rent-A-Car is an auto shop located in Newport News, VA. It is one of 289 auto shops listed in Newport News. Its 4.1-star rating is slightly below the Newport News city average of 4.3 stars. There are 10 photos associated with this location.

About Enterprise Rent-A-Car

Book with Enterprise Rent-A-Car to access thousands of airport and Newport News car rental locations near you. If you are traveling in VA or abroad you can rent a car from Enterprise in over 30 countries around the world. Everything we do, we do with... More

Hours

Saturday9 AM–12 PM

Customer Reviews

★☆☆☆☆ 1.0 Mara Tomlin · Mar 2026

We are in a rough spot, our car was totaled yesterday and per military orders we need to leave tomorrow. We were able to make a booking same day, received a call with the car make and model shortly after, then upon arrival they tried to get us to take a completely different model, saying the other was no longer available. It was about 30 minutes between the call and us arriving. The car we were presented was dirty and damaged. They claimed to have cleaned it, there were very clear dirty marks that would not be there with a simple clean. When we expressed our dissatisfaction, the assistant manager said that she didn’t want to give it to us anyways because we were unhappy. This was the only one way option apparently. The other young lady working kept saying she didn’t work there, she’s from

★★★★★ 5.0 John McElrath · Feb 2026

I had Great Help & Assistance, with my car rental @ Enterprise at 618 J Clyde Morris blvd. in Newport news VA My agent was Ben Chauncey - Very Informative, Professional & Courteous. The Whole Team was Great! Highly recommended place to rent a car from. Great Job! Ben

★★★★★ 5.0 Kathy Johnson · Dec 2025

A very good experience renting my vehicle. Employees were knowledgeable, friendly and respectful. It was like they bent over backwards to provide a great customer service experience. I really wasn't expecting the great experience I had! I was impressed, and I really am not easily impressed. It was GREAT!

★☆☆☆☆ 1.0 Alex L · Oct 2025

When Enterprise is the worst rental Company in US, this office more likely is the worst one. Have ordered a car for 10am a few days before, stopped by to pick it up and found two guys staring at me... black guy told me they don't have a car for me and white guy told me that Enterprise is a National business and this is completely normal. No excuses, no alternative options. They don't care. Enterprise doesn't care and will be out of business, just a question of time. Ready to take a bet.

★★★★★ 5.0 Jessica Morris · Sep 2025

Hope was absolutely wonderful to work with! She made the whole rental process smooth and stress-free—by far the easiest experience I’ve ever had compared to other Enterprise locations. Hands down one of the most down-to-earth and kind people I’ve met in customer service. Enterprise really struck gold with Hope!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agencyVan rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.