Enterprise Rent-A-Car

The service at the Orange Texas branch was Excellent. The staff was very helpful at making it quick and easy to rent the car through Ally warranty service from my wife’s disabled Van. The Toyota RAV4, she was put in, was very clean and well maintained and more than efficient for her needs beings that she is normally in a van with three kids. The only issue is that she liked the car so much now she wants A new car just like that one. lol.

Well I booked a reservation on November 1st. Went to pick up SUV for Thanksgiving. Window was broke wouldn't give me another one then he(Manager) wanted us to take a car. So I get a Nissan nice car but I always check the license plate cause this has happened to me one to many times. Cause believe me I do this ALOT! ANYWAYS the sticker on the plate was gone except the 2 and the registration was expired. I poi Ted it out to the manager and he says oh go ahead and take it cause if u have any problems you can call me. NO SIR! if I get pulled over those tickets would be on me and God knows how long it would take to get my money back plus be on my record. NO THANK YOU! We'll I thought he would offer another one but it seems everything needed an oil change! So my advice DO NOT rent from them. Al

I came to pick up my rental car that was reserved by Progressive and there was one person working there and they did not have a car reserved for me. The guy who worked there blamed it on Progressive even though I had a reservation number from Progressive. After calling progressive and confirming, they informed me that it was Enterprise who did not have a a vehicle for me. They did not reserve one like they were suppose to. This caused a major inconvenience in my transportation and schedule. I would recommend trying a different location other than this one. Poorly managed😏

Enterprise car rental service was outstanding. They honored my preference. They were prompt, helpful, courteous and professional . They are highly recommended.

I booked a rental through my travel portal at work for a work trip, and my car was ready when I got there. The people inside were all really friendly and the pickup process was quick and easy. They gave me a nice 2025 Corolla, no problems during my work trip. The car was clean, didn't smell funny and drove great. The drop off process was just as quick and efficient. I will be using them again for future rentals. Thanks!