Enterprise Rent-A-Car

The best experience, I have ever experienced. Connor R. assisted and made the process for purchasing seemingly and enjoyable. We did not have to go anywhere else or consider any other dealership. Connor and Enterprise car sales are by far the best in town.

I used Enterprise Rent-A-Car after I was in a car accident waiting for the insurance to complete the claim. The staff in the Henrietta office was outstanding. They couldn't do enough to make sure I had a pleasant experience. The car was very clean and in excellent condition. At first, I wasn't comfortable with the car I was given & it was too big for my garage door. They gave me a smaller car that I loved the same day I called with my concerns. I can't tell you enough how much I appreciated their caring & thoughtful service.

My partner and I had to travel to my hometown to handle some family crises, so we decided to try renting from Budget, to stick within our finances, even though we had been cautioned to go with Enterprise. The associate only offered the fuel option, but not any additional insurance protection, which I didn’t even know was a thing until I got to a more reputable rental company the next week, but we’ll get to that a little later. Additionally, they had two staff on hand and no one else in line, so they very well could (AND SHOULD) have gone out with us and done an inspection of the car. Saturday night the 10th we were heading down the NYS Thruway, on our way back from visiting my parents, minding the speed limit, when all of the sudden the rear driver-side tire blew, sending my partner & I “

had a great experience with Enterprise Car Sales. The entire team was incredibly kind and welcoming, and they truly went above and beyond to make the process smooth. I worked with Lacy, and she was absolutely amazing-patient, knowledgeable. She made sure everything worked out perfectly and never made me feel rushed or pressured. Her calm attitude and professionalism were very comforting, and it made the whole experience stress-free. I highly recommend Enterprise Car Sales, especially if you get the chance to work with Lacy!

Five-star service on W Henrietta Road, Rochester, NY! The team was super friendly, helpful, and accommodating, easily handling my back-to-back rental needs over two weeks. They made the process seamless and stress-free. I highly recommend this location for anyone needing reliable customer service!