Enterprise Rent-A-Car

Best rental for the car you want and being able to get rewards for being a customer pays, got to use my one day free rental for are girls trip and saved. Thank you enterprise for doing right for your costumers. Will be only be renting any car from you. We had a blast and have many memories together because of you.

I am writing to share my positive experience at your St. Cloud location. I recently rented a vehicle (Agreement #2GJ887) and was very impressed with the service I received. The process was smooth from pickup to return, and the staff made everything easy and efficient. Thank you for the great service. Best regards, Liza Acosta

I rented a car for 12 days, and the experience was extremely disappointing. The cloth seats had a strong throw‑up odor, and the AC blew air that smelled like stale smoke mixed with moisture from a dirty cabin filter. The smell was so bad it gave me headaches, and I had to drive with the windows open—breathing in traffic fumes just to tolerate the ride. When I returned the car, I received a call asking about my experience. I explained everything, and the representative asked why I didn’t call during the rental. My question back was simple: why doesn’t the company proactively check in with customers shortly after they leave the lot to ensure the vehicle is acceptable? A quick follow‑up could have prevented 12 days of discomfort. She also mentioned that customers are told not to smoke in th

St Cloud Fl location was great. Every employee was very polite and professional. Henry, the manager, made sure customer experience a pleasant one. Car was super clean and in great condition. I am very satisfied and will definitely return.

We’re extremely frustrated with our recent experience at the Enterprise St. Cloud location. We reserved a Premium SUV (Ford Expedition Max, Jeep Wagoneer L, or similar) two weeks in advance, plenty of time to ensure the vehicle would be ready. We even checked in online the day before to confirm the reservation. When we arrived, we were told the reserved vehicle wasn’t ready, and then informed that the Ford Expedition couldn’t be rented out because the plates were expired. Instead, we were downgraded to a minivan, which is not what we reserved or paid for. To make matters worse, the gas tank was nearly half full when we received it. The representative assured us that a comparable vehicle would be available the next morning for a swap and that we would receive a discount. However, when we