Enterprise Rent-A-Car

The staff were efficient, helpful, and fun. The vehicle they helped me pick based on my needs and it was a great fit with safety features that I appreciated. They explained the features of the vehicle to help me which was important because I as driving from VA to OH during winter weather. I will definitely use enterprise again.

The vehicle we wanted was not available, so Grayson put us in an upgraded vehicle for the same price. It ended up being a better choice for our needs. Grayson made the experience a great one and in no time at all we were on our way. Thank you, Grayson!

We have had several really good experiences with Grayson at this Enterprise location, and honestly, even if it’s a bit of a drive we will return here for any future rentals. The staff are always polite and eager to make things simple and easy, quick and thorough check in and quick and thorough check out!

Must've deleted previous review, cause' I know I typed a long one. Rented a 2023 ford explorer that was new to them, had it maybe 2 days manager said. He was nice but rushed me to try and arrive early so he could leave early. He rushed me through the paperwork on the tablet without explaining anything about deposit and how they charge more if you spill or damage anything. If you smoke it can cost $250 because they have to clean it out some specific way evidently? IDK but didn't see that in what was signed. He didn't know the vehicle so he didn't explain how it operates, I had no clue how may mpg it took. No clue if it was FWD, AWD or anything. Inside wasn't cleaned well and smelled like an older person. The trunk didn't open at all, two air valve stems on front tires were missing. This car

I have never been disappointed with enterprise until I came across a lying & awful person they have there name Logan. I was in an accident while not a fault & the other person insurance paid for my rental, as I was pulling off the lot my bf behind me pulled out with me & said you have no brakes. As I go back he says oh yeah that car was in an accident which means he didn’t even check the car before renting it out, so he gives me another car that has dog hair all over the seats, stains from the dog on the seat & what makes matter worst he didn’t check this car either. He got the man to vacuum but still dog hair & stains was on the seat. But what makes matter worst after finding out my car was totaled I started paying out of pocket for the rental & things he told me would be taken care of wa