Enterprise Rent-A-Car

The best crew to rent a vehicle from is Enterprise of Traverse City! They were very knowledgeable and very kind and receptive to my rental needs! Austin Kaufman, Alex, Mereck, Dominic, Makayla, and the rest of the Staff are extremely effective in what they do. It’s always a pleasure to be able to rent a vehicle from that location! Thank You Enterprise for giving us a great opportunity to obtain a vehicle when needed!

This has been the second car I've rented from Enterprise in the Traverse City area I needed to call roadside assistance on. One for bald tires, that had a tire failure less than 3 hours after picking it up. I had to buy the tires up front, or wait alongside the road for 8 hours before someone could get to me. I didn't even get fully compensated for that. The second vehicle over heated because it was low on coolant. I had to go buy coolant for it, didnt get compensated at all for that. Both cars had warning and maintenance overdue lights on. I addressed my concerns with your staff, but was told the cars were okay, they just couldn't turn the lights off. So not only have I been out an expense for the cost of the repairs, I am also out my time getting the repair, along with the frustration an

Not the Enterpise Rental Car Company I remember... Reserved a Lincoln Navigator (or Similar) weeks in advance. Upon arrival, they told us they had a mid-size luxury available. Actually, trying to convice us that this was what we reserved. Failed attempt to backpeddle on their inabilitty to support a simple reservation. The requested vehicle was based on passager and load requirement. Called Enterprise everyday for (4) days and still havern't received customer support. Only promises of a phone call from a supervisor that they are unable to tranfer me to. I highly encourage you looking into other options, stay clear of this Enterprise location in Traverse City. Actually, stay away from Enterprise in general. Respectfully Submitted

The car may have been small, but it had killer gas mileage something I’m really not used to driving big trucks overall great people

best car rental experience i’ve had. i made a booking at the airport with another company and despite my reservation, they did not have a car for me. thankfully enterprise did! they were so kind and helpful and even offered to drop us back off at the airport free of charge. 10/10