Enterprise Rent-A-Car

First, I would like to state that the only reason I am giving them a five star review is for their service. It is very convenient and accessible. The cars I have rented here are very well kept and clean. I understand that their rental prices can be very disproportionate and discouraging. My insurance covered for my rentals there, so I cannot complain about the deal they offered to my insurance provider. I believe that they could do better for me when I need to rent a car, since their rental fees can be higher for individuals, when compared with the deals offered to Insurance Companies.

Shane and Alex were excellent very professional polite, easy-going walk me through step-by-step how to rent a car and they made sure that the vehicle that I received was clean and with the full tank of gas highly appreciate that too. I will definitely recommend running from them and best believe I’m a really hard customer to satisfy especially these days thank you guys very much excellent work and I hope they give you guys a raise you guys deserve it! (my personal vehicle is on the right and my rental is on the left. Appreciate you guys).

Excellent staffs super friendly and very helpful, car is brand new super clean, if you need a rental car please go here, they will take care of you. I give it 5 stars rating because staffs are friendly and do not feel they try to scam you for extra, the SUV that I have is brand new 2025 super clean. Pickup car and return car take less than 5 minutes each time, if you live close in town, they will give you a free ride home

I never leave reviews but for the exceptional customer service at enterprise in watsonville , I have to! The staff really goes above and beyond! It's always such a smooth easy process renting with them. Wouldn't rent with anyone else!

My recent experience with Enterprise in Watsonville was the best to date, it took less than 10 minutes combined the pickup and drop off of the vehicle, Alex thank you for serving your customers with a smile.