Enterprise Rent-A-Car

If you're considering renting a car from this Enterprise, you should absolutely go for it. The staff is exceptional, starting with the Manager, Jean, and extending to the detail person who prepares the vehicles. Everyone is kind, respectful, and genuinely dedicated to ensuring you have an outstanding experience. Thanks again, Jean, for your excellent communication. This Enterprise in West Palm is the first one I've visited that truly prioritizes customer satisfaction.

⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service! 5-Star Review for Branch Manager Jean Cherilus – Enterprise Rent-A-Car, West Palm Beach I want to share my appreciation for the outstanding service I received from Branch Manager Jean Cherilus at the West Palm Beach Enterprise location. From the very beginning, Jean went above and beyond to help me secure the perfect rental vehicle. Jean was professional, attentive, and incredibly customer-focused. He kept me updated every step of the way, answered all of my questions with patience, and made the entire rental process smooth and stress-free. As a leader, Jean clearly sets the tone for exceptional service. He is not just managing this location — he is actively representing the Enterprise brand with excellence. His commitment to quality and genuine

Had a really great experience here a few weeks ago. Alex and his coworker Fran (I hope I am remembering that right) were able to help me in a huge dilemma. I thought I rented a car at the airport only to show up and find out I must not have finalized the rental. Every single car rental kiosk was sold out. I was arriving with a bachelorette group of 12 girls and we needed 2 XL suvs for the weekend. We scrambled calling every rental agency within a 10 mile radius and when I arrived at this enterprise location I was desperate, literally begging for a miracle. Alex delivered! He got me the SUV I needed, equipped with a full tank of gas, and saved our weekend with the help of his coworker. They were so nice and calm and everybody in the office was friendly, asking what was on our weekend itiner

I was very disappointed with my experience at Enterprise Car Rental. I went to rent a vehicle after an car accident and I was assisted by an employee named Gene or Jean Charles. From the beginning, I clearly explained that I did not want to pay anything because all expenses were being covered by the insurance company of the person who hit me. He assured me several times that I was not going to pay anything he just need a credit card to put on file and do a charge hold for $167 and that the credit card was only for a temporary deposit that would be refunded at the end. When I returned the car, they charged me $307.89 dollars for a extra insurance that I never agreed to. This is completely unacceptable. I have also called the customer service number for the Enterprise offices several times,

Jean took care of me today, friendly, professional, quick, everything you want/need when renting a car, I’d definitely be happy to come back here for more business. Very good service, nice to see nowadays, Thank you Jean