Ernie and Sons Automotive

I went on 02/18/26 to drop off my suv for an alignment and was told it was $98 w/taxes and they will do an overlook at the suspension prior at no cost it’s a curiosity thing they do. Since I never had this done I thought this was a normal process. I received a call stating that I needed to get my drive shaft repaired prior to the alignment which was $1,039.56 but if I didn’t want it fixed I would have to pay $54 for a diagnostic (which I didn’t ask for or authorize) however, if I get it fixed they will wave that. I opted out and decided to have my bf and brother fix it. When I went to pick up my car I wanted to know which part needed to be replaced. Sandy stated it was the drive shaft. I understand but when I went to the parts store they asked was it the front or back since I have an all w

We've been taking our vehicle to Ernie and Sons for 5 years and have never been disappointed. On December 3rd I was stranded at a shopping center when my vehicle wouldn't start. Within 60 minutes the tow guy came and took it to Ernie's. The shop was very busy but it was repaired and ready for pickup on December 9th. Diane and Sandy in the office are always polite and helpful.

I did a walk-in NC state vehicle inspection it was in the late afternoon appearantly in a lull as the lady said they prefer appointments. The service was very fast, I was in and out in less than 20 minutes and I was treated very well and felt welcome. I don't know how their mechanic services are or their pricing, but as far as the inspection it was excellent.

We broke down on the way home on a road trip with our two young kids and this shop went out of their way to get our car up and running as soon as possible. They bent over backwards to give us amazing customer service all around. They turned on cartoons for my kids, pulled out a box of toys, and the secretary Sandy went above and beyond to help entertain my kids for the several hours we were there. The mechanics had our car back up and running in a couple hours. All around great crew working here!! Would recommend to anyone!

I can't say enough great things about them. Customer service is excellent and the quality of car repairs were top notch. I would definitely recommed them for car repairs.