Etowah Towing and Repair

Definitely not. Your call goes to voicemail and is never returned. I very much dislike leaving one star reviews.

I had a flat tire. I called AAA Roadside Assistance which took forever to even find a tow truck. I called State Farm too which also didn’t work. They were delayed too and never showed up. I finally called here after several hours waiting. Etowah Towing came in 20 - 25 minutes. I had excellent customer service. He did quality work. I will call again. I see now it’s easier to call the tow truck company myself and then submit receipt to insurance company after the fact. Thank you for your service.

Mark is great at his job and helped me out when AAA wouldn't. I saved his number and I'm cancelling my AAA membership. I'd much rather support a local business that's professional and helps me in a timely manner.

I want to be clear: Mike and Al were very nice. I had a flat tire on the side of I-40 at 7pm and didn't have it changed until 12:40am. This was due to a combination of Verizon Roadside Assistance and Etowah Towing & Repair. Vz roadside assistance took almost an hour to find a "rescuer" (their term for service provider.) I was outside of Old Fort, less than 30min from Asheville, but the closest provider they could engage was in Etowah, 90min away. Verizon needs more providers on their roster. This could have fixed the whole debacle. At 8pm, Etowah Towing & Repair accepted my job from Verizon Roadside Assistance. They provided an estimated arrival time of 9-9:30pm. I followed the tracker app for the next 90min and received several updates that Etowah Towing was on the way and on schedule. 9:

I called Mark on a Sunday after spending all of the weekend trying to get my car towed to my mechanic. AAA kept delaying and never showed up, I wasted so much effort. After doing a little more searching, I came across Etowah Towing and Repair. Few other businesses were open on the weekend. He showed up with Jason and they were both very kind and helpful. They tried to first get my car started, but we ended up towing it. Their rates are more than fair and I am incredibly grateful for being willing too help me out on the weekend. Thanks to them, I don't have to call out of work tomorrow to deal with my broke-down car. Thanks fellas!