EURO Specialist

I am documenting my experience with this shop so that other customers can make an informed decision before authorizing major repairs. I brought my Volkswagen in because it had entered limp mode and was experiencing weak boost with DPF-related issues. At the outset, I was advised that the repair would involve replacing the Diesel Particulate Filter (DPF) along with an oil change and fuel filter. Based on that information, I authorized the repairs with the expectation that these services would resolve the vehicle’s drivability issue. As the repair process continued, the scope of work expanded after the fact to include additional sensors and components that were not part of the original discussion. Despite the increasing cost of the repairs, the vehicle’s original problem was not resolved.

I do not have enough good words to say about Euro Specialist!!!! Beyond happy with the service and the staff… my car was well taken care of and they knew what they were doing!! I will not take my car anywhere else!!! Thank you guys!!!

Finding a good qualified mechanic is like finding a diamond in the rough. We had some difficult issues arise in our 2014 Mercedes C250. Starting with rough idling and finally engine shutting down. It was a failed ECU (Computer). The Estimate from others was nearly $2000 / 70% higher then Euro. We were scheduled for a long cruise and the car would need to stay with them for 15 days. Rob, our Euro Representative, said it would not be a problem and they would keep it inside. Came back, Mercedes in great shape, washed and ready to go. These guys are fairly priced, great work, and friendly to work with. 5 Stars!

Dropped car off early morning, was done by the end of the day. Very good communication and everyone was super helpful. Also provided a ride.

Recently requested a pre-purchase inspection for a 2008 Porsche 911 Carrera S. The good thing was that Rob was able to fit me into the schedule. I rated this experience two stars because I really did not get a lot of confidence related to what was actually inspected on the vehicle. I did receive 6 or 8 photos with issues, but never did receive a formal inspection report or an inspection checklist or a recommendation of what needed to be repaired. This experience did not meet my expectations. When I asked for the shop to go deeper into some issues, including oil level, manometer, testing, and engine diagnostics I was told that those were not services that they performed because I did not own the vehicle. This is very inconsistent with information that I received from multiple other shops. I