Excel Truck Group - Statesville

⭐⭐⭐⭐⭐ 5-Star Experience at Excel Group I don’t hand out five-star reviews lightly — but Excel Group absolutely earned it. I came in with a stressful issue. My truck wouldn’t shut off. The key simply wasn’t doing its job, and I was bracing myself for a long, complicated diagnosis. Instead, Henry, the mechanic, stepped in and immediately pinpointed the problem. No guessing. No runaround. He identified that it was an electrical issue almost instantly, clearly explained what was happening, and laid out the best course of action. What impressed me most was his confidence and precision. You can tell right away when someone truly understands their craft — and Henry does. He didn’t just fix the issue. He made sure I understood the root cause and what needed to be done moving forward. That kind

Great staff they know their job very well ,I needed a once-in-a-lifetime part and just show then a picture and told him what it was he went back and got it. And their prices are very competitive

We work with Jeff in Parts at Excel Truck Group and we are extremely pleased with his service. I work for a diesel repair shop in Statesville, NC and we order parts from them almost on a daily basis. Jeff and his team are always there and happily ready to assist. We rarely have to send parts back due to error and we truly appreciate the level of service he brings. Thank you, Jeff and Excel Group Team. You have managed to continually meet and exceed my expectations. Thank you!

Madison Welch has been the most helpful with every question or quote that Camping World statesville needs. She is always super friendly and very knowledgeable with anything we ask. If she dont know she gets an answer and calls back to me or one of my parts associates. Thanks for all u do Madison, keep.up the excellent Customer service

We are a small NY co and we only come to these guys to fix the trks :) many years of great and friendly service and you know they will do it right... In trucking you know how electrical issues get ... Wrong codes in system something about def lines/pump/sensors on off... guessing game.. This time we came in derated to 55 and it needed a harness from the doser to the ecm... Doing that 2k repair vs 10k switching all the parts it was showing on and off ...Robbie walked us through the repair got us in quick and completed next day rush ... even helped with the bill as we had recent repairs that cost alot ... Absolute amazing team ...5 stars all the way !!!!! ( And drivers like to know ... In gate trailer drop... Big yard...Free paid by shop lift to/from hotel ... Nice clean waiting area... Eve