Executive Laser Wash

wash is great when it is open and when the app works. the app is terrible. says no services available sometimes, sometimes says no plans. I even complained and then they just canceled my plan immediately. the attendnants have told me that the app has issues and they are waiting for an update. The app is also very slow. the Sw9th location had cones out and there was no communication or information (ie: facebook post, etc) why it was closed. Someone complained on one of their FB posts, and they said something about a water main issue and nothing they can do about it. I get it, but the customer service is very poor. Their support is some chat bot that just deflects and points to stuff that doesn't pertain or doesn't help the situation. if you go through and get a google form (by filling out

The drive through car wash quality is great. But, I really want unlimited washes. Or, at least be able to wash every other day (ANYTIME). Now, I must wait exactly 48 hours before your computer resets, to allow me to come again. Sometimes I get off work at different times, and this timed requirement is EXTREMELY inconvenient.

So tired of wasting my time going here to find that every single wash bay is blocked off with cones. It is noon on a Sunday and it is 40 degrees, absolutely no reason for it to be closed. This place has officially lost my business, no longer going to waste my time coming here to keep finding it randomly closed.

Good luck getting a hold of anybody for customer service. Does not wash vehicles well at all leaves a coating. The back of the vehicles never get clean. The tires are just shot now because all the times going through the wash and the coating getting on it over and over. Left my name and number and complaints with an attendant finally and still no call. After going through the car wash, I showed the attendant and he 100% agreed with me. All I have to say is very poor customer service and the car washes suck.

Terrible excuse of a car wash unless you have cash, card readers don’t work but they sure will charge you the 15 dollar minimum every time you swipe ur card