Expert Volvo

Had a small vacuum leak on my 2014 Volvo XC70. Both Chris (the owner) and Rob were excellent, punctual and knowledgeable. Volvos are quirky cars — choose a shop that knows them well!

Very rude and unprofessional when I first had called to schedule was shockingly hostile for no reason. And when I had shown up granted I was late however i did try calling 4 times prior to driving an hour to get there I was met with the worst customer service ive ever seen highly argumentative no flexibility and very aggressive could have been a simple sorry you missed your appointment youll need to reschedule. but he came charging over shaking in frustration throwing his hands in the air. Im not the only review with this experience obviously its a pattern even his responses to the reviews are combative honestly with anger issues like that didn't really feel comfortable leaving my vehicle for him to work on or ruin in the future so I didn't reschedule nor did i find it worth it to entertai

Found Chris' Expert Volvo auto repair off Google Maps, and tried him out due to his high ratings on here. Turns out he runs an honest business and was able to find and repair a burnt wire causing issues, which very few others would have located. He cut me a break on the time spent looking for the wire, so it was much appreciated. I try to stay away from dealer rates as much as possible, and this guy is A. a great dealer alternative, but also B. seems to be worthy of being your main Volvo repair shop regardless.

I took my 2015 Volvo s80 to expert Volvo and was wildly impressed. Chris and his team had the issues diagnosed with a quote for the work needed to be done within 4hrs. They finished the work by the end of the next day. The car runs beautifully now, even after sitting almost unused for 2yrs. I cannot recommend Expert Volvo enough. Amazing work and customer service.

Chris saved my girl, AGAIN! My 2011 XC 60 wasn't well. We thought it was terminal. BUT NO! Chris to the rescue and she is cured. Expert Volvo is just that. I highly recommend trusting your much loved Volvo to Chris and his staff.