Express Lane Insurance

Palmdale, CA · Auto insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Palmdale
#6
of 219 shops
City Percentile
75%
rating percentile
Address
Express Lane Insurance, 37951 47th St E # A11, Palmdale, CA 93552
Phone
(661) 622-4411
Website
www.expresslaneins.com/palmdale

Express Lane Insurance is an auto shop located in Palmdale, CA. It is one of 219 auto shops listed in Palmdale. Its 4.9-star rating is above the Palmdale city average of 4.4 stars. It ranks #6 of 219 auto shops in Palmdale. There are 6 photos associated with this location.

About Express Lane Insurance

After accumulating over 10 years of experience in the auto insurance industry, we officially opened the Express Lane Insurance doors in 2013. Since then, we have prided ourselves on providing reliable and cheap auto insurance for the Southern... More

Customer Reviews

★★★★★ 5.0 Coach Rob Silver · Nov 2025

I was referred to Express Lane Insurance by my buddy Jim, and I’m really glad I called. Anna helped me with a quote and her customer service was honestly some of the best I’ve experienced in a long time. She was knowledgeable, patient, and you could genuinely hear the joy and kindness in her voice — something that’s rare these days. Even though I ultimately stayed with my long-time provider (AAA) because the overall policy difference wasn’t big enough for me to switch, I still wanted to leave this review because Anna truly deserves it. She showed up with real care and professionalism, and made the whole process easy. Thank you, Anna — you’re a reminder that great customer service still exists.

★☆☆☆☆ 1.0 Annette Alvarado · Feb 2026

I spoke to a girl she was very rude. I had some questions about switching my insurance on another car. Then I called the next day to cancel it and they told me that my insurance will be canceled immediately and then I got a charge and I called back and I noticed it was the same lady because she has the same rude voice when I ask a couple questions she just gives me like a simple one word answer and I told her about how they did told me that it was gonna get canceled immediately she said well the next time you should know that you gotta cancel the two weeks ahead and then I’m like well next time you guys should let me know That it’s not gonna be canceled the same day and then she got rude and said I wasn’t i verbally abusing her and I am no longer a member so to stop calling this phone and

★★★★★ 5.0 Raquel Gonzalez · Oct 2025

I went to Express Lane Insurance to pay for my monthly insurance like usual and Anna was super nice and friendly helping me out. She even helped me find a better policy with a better price than my current plan. Very helpful and loved the effort she put into helping even when I was a little slow at times at understanding the new policy. Glad to stay with Express Lane

★★★★★ 5.0 Reyna · Jan 2026

Anna was very helpful and professional. On helping me get a great quote on insurance. I will definitely be recommending her to family.

★★★★☆ 4.0 Kim Evans · Oct 2025

Anna and Joe were very attentive to me and made sure to answer my questions and address my concerns. Anna seems like a very high energy person. She definitely took good care of me!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Debit Cards

Services

Auto insurance agencyInsurance agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.