F & W Auto LLC

Called to schedule an oil change and ask if I could wait as I didn’t have a spare vehicle. Was called back and given Wednesday January 4th at 10am. I showed up 15 minutes early and went inside and told Scott I had a 10am oil change appointment. He was talking with some guy and ask if I could step outside and he would be out. Well at 10:40am I was still waiting and I started my truck and left. If I could give ZERO stars I would. Totally rude and ignorant to call and give me a day and time for an appointment and then make the customer wait an hour until I decided to leave. They never called to apologize or reschedule the appointment. I will take my business elsewhere and wouldn’t recommend this place to anyone. Totally inconsiderate of my time that was wasted.

Had to show up at the business and walk around to find him to even get his attention. Made an appointment where you just leave your car with the keys inside it at any time. The service itself didn't take long, two days at most. I got my inspection and break replacement done in August 2019, but by October of the same year I had to have a friend replace my break pads because they had worn completely through. Those break pads had appeared on my bill in August. Either he charged me for something he didn't do or he used cheap parts.

I took my vehicle their on july 26 around 7:00 pm. My wife dropped it off with our brand new car seat left in the car. I left a note saying I included such and such parts that needed put on and if there was anymore problems to please call me. No one ever called me and they continued to buy other parts because mine didn't work... either did there's... so I pick my car up last Friday the 5 of august which was insane and they still didn't fix the car. Keep in my mind it was an o2 sensor and a/c compressor. Easy only a few hours worth of work which I chose not to do because it being the busy season at work for me. So we pick up the car and the car seat is gone out of it. They've non stop ignored my calls or didn't return them after we asked about it. So today I filed a police report. This is a

He is a very hard working gentleman with all the stuff he does voluntarily. He gives reasonable prices and try to get to done ASAP. The only thing you have to do is call and schedule an appointment.

Not impressed with the extremely vulgar language he used in his greetings when we walked into his place of business definitely very customer friendly