Factory Tire Outlet

Friend came in to get alignment that they were supposed to do when they put the ball joints in and got attitudes from the women at the front. Y’all need to have better customer service. It’s ridiculous the attitude that the women up front have with customers. If you gonna run a business have better customer service instead of having an attitude with everyone. I don’t give a damn how busy you are or how bad your day has been drop the attitudes it’s ridiculous.

Have bought many tires from this Business over the years. Their prices can't be beat and their service is second to none!! They go up and beyond to make sure the customer is happy. Their personnel is friendly and do a great job. Would highly recommend them.

Factory Tire has been taking care of my family for years. Always professional, Van and the staff are the most accommodating , friendly people you’ll ever work with. Give them a call.

Just awesome people. I blew a tire on I64 on my camper. Found all 4 ready to give up. Bought 2 new rims and 5 tires. In and out in about 90 minutes. Nice as the day is long. Highly recommended.

> I purchased two brand new tires here and spoke with the owner about leaving that same day for an eight-hour road trip. Within a day, both tires were flat because they hadn’t been mounted correctly on the rims. When I returned to address the issue and share my safety concerns, Heather was unnecessarily distasteful — though, to be fair, that seemed to match her attitude from the moment I first walked in. I tried to communicate my questions calmly, but as the face of the business, her behavior reflects the company as a whole. It’s disappointing to see such disregard for both customer safety and service. Why risk your safety and then be treated poorly on top of it?