Faine's Auto Sales

Springfield, IL · Used car dealer

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Springfield
#154
of 322 shops
City Percentile
19%
rating percentile
Address
Faine's Auto Sales, 1601 S Dirksen Pkwy, Springfield, IL 62703
Phone
(217) 679-8714
Website
www.fainesautosales.com
Status
Closed · Opens 9 AM Sat

Faine's Auto Sales is an auto shop located in Springfield, IL. It is one of 322 auto shops listed in Springfield. Its 3.2-star rating is slightly below the Springfield city average of 4.3 stars. There are 10 photos associated with this location.

About Faine's Auto Sales

Faine's Auto Sales is Springfield’s premier pre-owned auto dealership, serving customers in Springfield and the surrounding areas. Established in 2012, we specialize in high-quality used car sales and offer a wide range of services including expert... More

Hours

Friday9 AM–7 PM
Saturday9 AM–4 PM
SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM

Customer Reviews

★★★★★ 5.0 Jo Lyn · Feb 2026

I contacted Sean on Facebook about a vehicle I saw on Facebook. He helped me with a few options but his communication and response time was amazing. The best experience I’ve ever had at a car dealership. He helped me find the perfect vehicle for what I need on a day to day basis. Thank you Sean. I appreciate all your help.

★★★★★ 5.0 Stephen Rangel · Feb 2026

My experience with this dealership was outstanding. The team was courteous, knowledgeable, and genuinely helpful from the beginning to the end. They carefully explained all vehicle features, financing plans, and warranty options in detail. There was no pressure, just honest guidance and professional support. The entire process was smooth and efficient. I’m very satisfied with my purchase and appreciate their excellent customer service.

★★★☆☆ 3.0 Sarah Mellerud · Jan 2026

We did not end up purchasing a vehicle here, so I can’t speak to the buying experience itself. That said, Rick was exceptional throughout our time working with him. He was helpful during our test drives, addressed our questions and concerns, and communicated consistently as we searched for our next vehicle. Rick’s customer service alone deserves 5 stars.

★☆☆☆☆ 1.0 Jordan Stewart · Dec 2025

BUYERS BEWARE — DO NOT BUY FROM HERE. What I experienced at this dealership is completely unacceptable, and people should not be purchasing vehicles from this place. I came to look at two trucks and immediately found serious issues. The first truck wasn’t even ready when we arrived — it had a flat tire. Upon inspection, it was extremely low on coolant, and once started, both the 4WD service light and ABS light were on. After a short test drive, we noticed it was leaking brake fluid when we returned to the lot. These are major safety problems. The second truck initially appeared better, but closer inspection revealed a large crack in the frame, which is a critical structural issue, along with multiple exhaust leaks. This vehicle should never be sold to the public. Had these problems not b

★★★★★ 5.0 Tom Mayes · Feb 2026

Shane and Rico were great and helpful. Thing were taken care of fast and efficient.

Accessibility & Amenities

✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Used Goods ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Used car dealerAuto repair shopBrake shopCar battery storeCar dealerOil change serviceTire serviceTire shopTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.