Faine's Auto Sales
Springfield, IL · Used car dealer
- Address
- Faine's Auto Sales, 1601 S Dirksen Pkwy, Springfield, IL 62703
- Phone
- (217) 679-8714
- Website
- www.fainesautosales.com
- Status
- Closed · Opens 9 AM Sat
Faine's Auto Sales is an auto shop located in Springfield, IL. It is one of 322 auto shops listed in Springfield. Its 3.2-star rating is slightly below the Springfield city average of 4.3 stars. There are 10 photos associated with this location.
About Faine's Auto Sales
Faine's Auto Sales is Springfield’s premier pre-owned auto dealership, serving customers in Springfield and the surrounding areas. Established in 2012, we specialize in high-quality used car sales and offer a wide range of services including expert... More
Hours
| Friday | 9 AM–7 PM |
| Saturday | 9 AM–4 PM |
| Sunday | Closed |
| Monday | 9 AM–7 PM |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–7 PM |
| Thursday | 9 AM–7 PM |
Customer Reviews
I contacted Sean on Facebook about a vehicle I saw on Facebook. He helped me with a few options but his communication and response time was amazing. The best experience I’ve ever had at a car dealership. He helped me find the perfect vehicle for what I need on a day to day basis. Thank you Sean. I appreciate all your help.
My experience with this dealership was outstanding. The team was courteous, knowledgeable, and genuinely helpful from the beginning to the end. They carefully explained all vehicle features, financing plans, and warranty options in detail. There was no pressure, just honest guidance and professional support. The entire process was smooth and efficient. I’m very satisfied with my purchase and appreciate their excellent customer service.
We did not end up purchasing a vehicle here, so I can’t speak to the buying experience itself. That said, Rick was exceptional throughout our time working with him. He was helpful during our test drives, addressed our questions and concerns, and communicated consistently as we searched for our next vehicle. Rick’s customer service alone deserves 5 stars.
BUYERS BEWARE — DO NOT BUY FROM HERE. What I experienced at this dealership is completely unacceptable, and people should not be purchasing vehicles from this place. I came to look at two trucks and immediately found serious issues. The first truck wasn’t even ready when we arrived — it had a flat tire. Upon inspection, it was extremely low on coolant, and once started, both the 4WD service light and ABS light were on. After a short test drive, we noticed it was leaking brake fluid when we returned to the lot. These are major safety problems. The second truck initially appeared better, but closer inspection revealed a large crack in the frame, which is a critical structural issue, along with multiple exhaust leaks. This vehicle should never be sold to the public. Had these problems not b
Shane and Rico were great and helpful. Thing were taken care of fast and efficient.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.