Falcon Enterprises

Jeff was easy to work with and was helpful in explaining how the international shipping charges worked in terms of billing. The only reason it's not a 5 star is that the profile of the weatherstripping on the website doesn't match the product sent. Jeff did provide additional information on how to install the different product though.

If you like feeling like you are to much of a bother, these are your guys. I placed an order a month ago and i was told that the part(s) were on back order. No problem. That was about a month ago. I called this morning to inquire and said person (who I can assume is the owner) starts to go off on me. He stated that he is not a corporation, just solo business and that he had already told that it was a back order piece. Just for an order inquiry. I too work for a Mom and Pop Shop but I do this, you catch more flies with sugar.

Poor way to run a business in every aspect. If Jeff was my employee, he would be fired immediately. Placed an order on the 1st of the month, and he is in no rush to ship orders. Being he had not shipped after a few days, I added items to the order while waiting. On the 5th I was done adding items, and he emailed that he had EVERYTHING pulled, he was just waiting on one item. Liar! I patiently waited and on the 11th, I emailed and asked him to ship the order, and if the missing item wasn't in yet (which it was), to ship that later. I received and order confirmation later in the day, and a few items were missing. I called to inquire, and his attitude that others speak of came out. It was my fault, and I didn't tell him to add the items. Yet I had an email to him on the 3rd & 4th showing that

Very good to deal with getting parts for a Ford falcon for my friend to Ireland 🇮🇪 back in 2022….. i forgot names who we & I was dealing with but amazing getting also the falcon wheel covers as well as a brake servo & master cylinder unit comes complete ………. Magnum wheels.

Very poor service. Very rude!! I asked a question 1.5 years ago if the grills between a 60 or 61 were interchangeable. He answered Very snarky I have no idea. Fast forward to today and thousands in parts purchases I mentioned to him after a fair amount of time I found out they are interchangeable with all the correct parts( headlight buckets etc needed) and he replied very very snarky he already knew that. I then asked why the nasty when I asked 1.5 years ago and why he didn't explain then the difference. He was very nasty and said he only Sells that sort of info. That's fine but he told be he didn't know. This is a lie. He simply needed to say he charges for such info and I could have decided if I wanted to purchase the info. I would not recommend this guy at all. Take care