Fast Lane European

SIMPLE REPAIR BLEW MY ENGINE I brought my 2001 Volvo S40 in May 2025 to fix a check engine light related to the coolant temperature sensor. I was reassured the owner was a Master Volvo Technician and that I was in good hands. They charged me $1,747 for sway bar end links and several cooling system repairs, including new hoses, thermostat, and sensor, assuring me everything was “verified leak-free” and covered by a 24-month/24,000-mile warranty. Just three months and about 2,000 miles later, my car overheated on the freeway, producing white smoke. The cause was traced directly to the area where they replaced the radiator hose — the clamp had been positioned too far back, leaving the hose only partially seated. Because energy and pressure follow the path of least resistance, the hose blew o

I had the greatest experience at Fast Lane! The customer service was stellar at the time of drop off and pickup. The shop and all areas of the place are clean and pristine. I brought my VW Jetta TDI here to have some work done that I knew needed to get done and they got the work done same day for me. Additionally, the VW dealership I go to made some recommendations for additional work that I needed to get done and also told me I had an oil leak. Fast Lane confirmed that I didn't have an oil leak and also confirmed my car is still not due for some of the VW dealership recommended services. Talk about an honest shop. I don't plan on returning to the VW dealership service department anymore. I will only be coming to Fast Lane European from here on out. They are also priced very competitively

Customer Experience i.e. from initial interest discussion / information exchange > Understanding the need > to addressing the need to intake to execution and under committing and over delivering , on time and on budget is how I would describe my experience with MAson Lane and his team. I believe that this is only possible when you run a business that is built for "Purposeful growth" . Dealerships and especially while under warranty periods, impose a certain constraint and confusion as to where should one take their car for "repairs" ! (fear of loosing your warranty coverage). Fast Lane, as they are, in all their dealings, will transparently help you dissect this dilemma. I am confident that your experience will resonate with what I am talking about.

Useless $500 diagnosis. Mason repeatedly provided incorrect information. Horrible advice and diagnosis. - Trying to charge me $600 for battery hold down when my Porsche uses a metal screw down plate that was in the cup holders. - Trying to do a $1000 pressure test when it was just the aos that failed and causing the white smoke. - Test Driving my car with low coolant when I towed it in and white sweet smoke was clearly an indication of burning coolant. - Telling me the battery doesn’t fit my Porsche when it was just loosely connected cause I just removed it to charge it and didn’t screw it it all the way to make it easy to take out if needed, they didn’t even screw it back properly. - Telling me the battery terminals is what is causing the car not to start when hot… It was just the cps nee

Stay away from this shop and thank me later! Whatever those 1 star reviews said are what will happen to you! I came to this shop a few months ago for what should have been a straightforward repair. They initially gave me a reasonable quote, but once the work started, they suddenly claimed to have found additional issues and significantly raised the price. When I asked for clarification, they were vague and avoided giving clear explanations. After finally getting my car back, the original problem still wasn’t fixed, and I noticed new issues that were never there before. When I returned to discuss it, the owner Mason was extremely rude and dismissive. Instead of listening, he acted irritated that I even questioned the quality of their work. His arrogance made it clear that customer satisf