Federal Way Automotive

One of the best experiences I have had getting my vehicle repaired. Thomas the manager, was able to get me in right away for a clutch replacement on my 342k mile Tacoma. He notified me about a failing main seal while changing the clutch which saved me money down the road. Thomas and his team are top notch. They would be my first choice if I needed any repairs.

We have all our cars serviced here, recently I brought my 1995 Porsche 911 for engine reseal (it was due). Federal Way Automotive did a great job and for a fair price. I feel confident each and every time. Thank you to the team!

Brought in a 2005 Toyota 4Runner for a pre purchase inspection. I trusted this shops great reviews, and paid them instead of driving my tools over two hours to inspect it myself. They wrote it off as perfect for a 20 year old car, and only mentioned the axle boots which I told them specifically to look at. Besides that they did not look at anything except potentially the compression test I paid extra for. Complete failure to find any of the glaring issues to the untrained eye. I found all of them within 10 minutes of my own inspection after bringing the vehicle home. AC Compressor is grinding ($1500+ job to do it right), poor bondo job on rear quarter panel indicating an accident, flaking clear coat on top of spoiler indicating cheap paint and aftermarket parts. Besides these issues, I wou

I’ve been going to these guys for years since we moved to Federal Way and even with the transition of ownership they still take great care of us. They handle both our personal and business vehicles. They have great communication and fair pricing. They are knowledgeable enough to let you know what has to be done, what should be done and where you can save money excluding services that other shops would charge you for. I’ve never had to second guess their work…when they fix it it’s one and done.

Took the car in for diagnosis, one they didn't charge me and two instead of just doing the work let me know it wouldn't be worth it due to other issues saving me a huge headache down the road... Fantastic customer service.