Fenix Parts Chicago (Previously Stafford's Auto Parts)

Montgomery, IL · Auto parts store

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Montgomery
#17
of 49 shops
City Percentile
21%
rating percentile
Address
Fenix Parts Chicago (Previously Stafford's Auto Parts), 900 N Main St, Montgomery, IL 60538
Phone
(630) 892-4218
Website
staffordsautoparts.com
Status
Closed · Opens 8 AM Mon

Fenix Parts Chicago (Previously Stafford's Auto Parts) is an auto shop located in Montgomery, IL. It is one of 49 auto shops listed in Montgomery. Its 3.9-star rating is slightly below the Montgomery city average of 4.5 stars. It ranks #17 of 49 auto shops in Montgomery. There are 10 photos associated with this location.

About Fenix Parts Chicago (Previously Stafford's Auto Parts)

Stafford's Auto Parts is now Fenix Parts Chicago. The Fenix Parts companies have been a name you can trust in the automotive parts industry for years and currently operate from 30 locations throughout the U.S.

Hours

SaturdayClosed
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 William White · Dec 2025

This place use to be Stafford Auto Parts. It was a great place with great service. I use to buy a lot from them. It is now Fenix and has been for awhile. They are absolutely pathetic. Wrong parts, poor delivery times, no returned calls, I think I've called them for the last time.

★★☆☆☆ 2.0 Nathaniel Erickson · Aug 2025

Very rarely do I leave negative reviews. This may even be the first one. I own a dealership in WI and called to purchase a hard to find hood in specific color that they had. I was transferred to someone who was supposed to take my information in order to create a wholesale account so I could purchase the part. I got a voicemail and left a detailed message. Two days pass with no return call so I reach out again. This time I provide my email address and information directly to someone on the phone. Two more days pass with no email so I call a third time. This time, within 5 minutes, they finally send the email over to set up the account so I can order the hood. But I was informed the hood was sold to someone else one day ago, yesterday. My only other option now is ultimately paying twice

★☆☆☆☆ 1.0 Dick Perez · Feb 2026

Don’t believe their expected delivery days, they also do not answer phones for quite a while, it’s almost like your business does not matter. Then someone will grab the order and say don’t know what happened, etc. always a mess

★★★★★ 5.0 Xiomara Vazquez · May 2025

Tom is honestly the best! Before I knew about tom, I was ordering from Fenix every once in a while. To be honest, the service I was receiving before was way too slow and unreliable that I had discussed with my employees potentially finding someone else to do business with! One of our sister locations heard about our troubles with Fenix and recommended me Tom. Now with Tom’s Excellent service, I am ordering as much as I can and have yet to be disappointed! I’m talking about updates on parts we are waiting on, color match parts, and lower prices than competing Salvage yards! Excellent service! Making sure the parts work for the vin! Always making me feel welcomed! X and team appreciate you a lot Tom and we hope to continue business with you!

★☆☆☆☆ 1.0 Damian Xhemali · Jul 2025

Where do I start? Staff is dishonest and when called out they like to play victim. I have tried for a week now to check the status and location of the part I ordered AND PAID FOR and they are now tell me that I never ordered anything and it’s only “saved as a quote” in their system, but 2 days ago when I called and checked the status of the order they told me it would be a day late and even gave me the exact order number, make, model of vehicle and who the order was for. When I called them out for lying to me they said to “stop accusing them of lying” and to “deal with the sales rep that took the order, it is not my problem” their behavior is disrespectful and disgusting DO NOT BUY YOUR PARTS FROM HERE THEY WILL SCAM YOU. For your own good don’t.

Accessibility & Amenities

✓ Delivery ✓ In Store Pickup ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto parts storeAuto repair shopCar accessories storeCar repair and maintenance service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.