Fenix Parts Queensbury (Previously Jerry Brown's)

We’ve had great experiences working with **Fenix Parts for quality recycled auto parts. At J Smitty Automotive - Auto Body & Collision of Schenectady, we sometimes source used OEM parts when it makes sense for a repair, and Fenix has been a reliable partner. Their inventory is solid, parts are accurately described, and delivery has been dependable which helps keep our collision repair jobs moving efficiently. Having a trustworthy recycled parts supplier is important when you're trying to complete high quality repairs completed according to manufacturer guidelines while also helping customers keep repair costs reasonable. Always good service from their team.

I was asked for my drivers license when I placed my order. I should’ve known something was up. Can’t believe a local place like Jerry Brown’s has turned into this. Today my part has a cracked lens. They refund me, but I still need the part to get it from the Midwest location for $165 compared to the 80s that they quoted me scam scam scam !

Overpriced, if you can wait a week, order online (ebay motors) & get a NEW part for 1/2 the price! 😡 The 2nd part I bought from JBAP was broken (when their mechanic removed it from their parts car), superglued, & passed onto me as "used/guaranteed quality". I found the break while installing it. I'm waiting 2 more days for my eBay part to arrive so I can remove the JBAP broken part & get my $200 back! (EBay new was $83 total) 😱

Superb customer service, knows what he's doing in and out. Very knowledgeable individual who listens to you. Would like to refer him to all my friends who also have auto businesses. However, I wish I had a chance to review Mr Vincent who has a very poor customer service skills compared to Mr. Richard. Keep doing a fantastic job Richard and keep all your customer like me happy. God bless.

If the person that waited on you is not there each sales associate will give you off to another sales associate. They he or she is not there but rudely hangs up on you as soon as you say I want a refund. I haven't gotten a call my part was ready or not been over a week. They don't care there.