Fernandez Honda Service Center

I was quoted $3,000+ for a coolant temperature sensor replacement. Seriously what are y’all charging for. The part alone is $50-$80. You guys didn’t even have to take anything apart to show me what was wrong. Still had to pay the $200 diagnostic. Listen to this! Went to another mechanic and got it done for $150. Insane For anyone in a similar situation like mine, please take a moment, breath and look for a second opinion, take your time with such a huge decision because $3,000 is the price of a used car. Again, the job costed me $150 in another place. WOW

We brought my car in last Monday to have my AC checked out. It had recently stopped working and was pushing out hot air. We spoke with Richard and he called us multiple times that day to update us on what was happening. At first, said a seal needed to be replaced, but it was going to be covered with extended warranty. Then called again to say a discharge hose also needed to be replaced. The price $700+. I decided to go forward with it so the issue could be resolved. He called once again to say my AC compressor was bad and the price of that would be $1800+. My husband wanted to wait it out and see if we could check prices elsewhere, but Richard mentioned we would be charged for refrigerant to be charged once again if we were to come back (this was already being covered due to the extended w

I had a wonderful experience purchasing my car with Alberto Cruz. He was incredibly professional, patient, and genuinely cared about helping me find the right vehicle at a great price. His dedication and excellent customer service made the whole process smooth and enjoyable. I’ll definitely recommend Alberto to my friends and family whenever they’re looking for a trustworthy and attentive car salesperson

I got my dealer installed gps on a brand new civic and paid good money. It was zip tied and shoved next to the battery. Is this a professional install?? No one returns my calls. I paid a lot of money for this and no one has tried to make it right. LAURA FLORES does not return emails if you sit down in finance with her ask for someone else.

If you ever have to get your car serviced at Group 1 Honda ask for KEO! For amazing customer service and one who really values you as a person not just a customer. Thank you Keo! I appreciate you!