Fine Lines Autobody

Great shop. Only my second time using a body shop but night and day compared to another place I used a few years back (out of state). Have a great text communication that is simple and great for us generations that don’t love chatting on the phone/waiting oj hold. Easy to go through insurance- once I picked Fine lines they communicated and I just heard when it was all settled! A few times the communication about when it would be done was last was last minute, but may be because they were hoping to be on the earlier end of the estimate (some parts parts due to volvo were the issue, but may have been better to be quoted linger then shorter and be pleasantly surprised versus be told about the delay end of day). But that is my only critique. Would recommend/use again!

I had recently been in a car accident that resulted in insurance deeming the car a total loss, and Patrick was so kind and helpful to me throughout the entire process. He made an otherwise unpleasant experience into a smooth and efficient one. He was always available to answer my questions and offer his support anyway he could to make this process easier on me and it really showed. Thank you for the excellent service!

I wish I never had to meet these people… but if you have to, they’re great, and they take great care of your vehicle. Came back like it never got beat up in the first place and dealt with the insurance company for me.

Went here because I had a nightmare scenario with another shop totaling out my car. Not only did these guys help me identify where I was truly being mistreated they were very polite and upfront. They were not able to completely resolve my problem, but they 110% went the extra mile where they had no reason to. And went completely out of their way to spend wayy to much of their time talking me through the next best steps. I truly hope these guys are recognized for their patience and exceptionalism!

Avoid this place, they missed 2 deadlines on returning my car and did not inform me on anything unless I kept contacting them. They also didn’t bother to tell me on a problem with the insurance company so I could mediate getting a door handle fixed until I came to pick up the vehicle. So it was left unfixed.