Firefighter Insurance Services

Marcelo blast did an absolutely excellent job in assisting me with my insurance needs do you want above and beyond his job called description by helping me to make PDF declaration page for my other insurance companies to officially show them that I'm canceling with them and bringing my auto home and earthquake insurance to firefighters insurance services he was even gracious to create cancellation letters to make it official. I really appreciate everything. Marcelo did his patience and professionalism was beyond power. Thank you very much appreciate it.

Despite the rising insurance premiums and the increasingly impersonal attitude of many agents, Ms. Karina Bedolla stands out as an exception. She brings a warm, reassuring tone and a deep understanding of her clients' needs. With her extensive knowledge and skill, she takes the time to ensure each customer fully understands their case and the available options. Excellent job, Karina! Although many long-time customers from Pazera have left, I will continue to stay and refer others because of your dedicated service. Thank you for your hard work and commitment! Sylvia Song

I have been with firefighters insurance since it was started with the credit union, but it has gone down hill. I have asked for quotes and answers for different items numerous times with no follow up. This last time they pretty much told me to look for my own insurance, isn't that what they do? I expect more from a company affiliated with the credit union...Look else where for your needs.

I've been with the agency since it was Panzera Insurance, and since Bill sold the company, I've gotten absolutely gouged with price increases nearly every renewal period and changes to my policy I did not authorize. When it was Panzera insurance, the company responded to changes in my coverage much faster; now I'm told it takes "weeks" for corporate to process changes to my policy--which isn't how it's set up, which I know because my parents both worked for Mercury insurance. We're actively shopping for a new agent, because we can no longer trust these guys, and if you can't trust your insurance agent, what the hell are you paying them for?

Anything that has to do with firefighters first, insurance, loans anything has been the best experience