Firelands Chevrolet Norwalk Service Department

Purchased New Suburban Oct 24th! Unfortunately it was warm on that day far forward to My Wife’s Birthday 10/31 it’s cold! Passenger Side No Heat! I call Service speak with Autumn she said bring it in and they will look at it! We arrive I go in meet Autumn she comes out very confident she will resolve my issue! She ran a couple trouble shooting test! As a Young woman in the Auto Field I could tell! This Girl Is Like My Own Daughter! She knew her stuff! And was determined to help! We ended up Leaving it so we could celebrate my Wife’s Birthday Day! They Lent us an Electric Blazer! Unfortunately at the end of our day they assured us that our new car has a problem that came from the factory! And was one of the first parts installed on this build! So after a day of shopping Autumn had to take u

Firelands Auto Group is a great place to purchase a new or new to you car. The service department is wonderful. The service writers are really good, very friendly and always ready to help. Keep up the good work.

Getting my oil change was such an easy process at Fireland Chevy. It was so easy to work with both Tom and Jeff S. in the service department. Will definitely be back again!

In town from Texas and needed a new water pump, belt and pulley. Took them less than 4 hours to replace all. Very fast friendly service and associates. Highly recommend

I called because my check engine light was on. They got me in the very same day very courteous. I needed a new part. It was covered under warranty, so there was no charge. I had an oil change. They kept being well informed. They are very friendly and always make you feel very welcomed if you need anything they’re right there for you. I also needed an alignment and they did it that very same day and got me out of there as soon as possible