Firestone Complete Auto Care

The staff is very knowledgeable. I've been with Firestone for a year and will continue using their services because they make me feel well taken care of, Thank you guys!! Ramon, Carlos and Abad were my service advisors 👏🏻👏🏻

⭐⭐⭐⭐⭐ Farukh is truly one in a million. I trust him with my Tesla more than anyone else. Tires, alignment, rotations, inspections—anything Firestone offers, he handles it with precision and confidence. He knows Teslas inside and out. Tesla owners, listen closely: ask for Mr. Farukh. Just hand him the jack pads and you’re done. No explanations, no stress. He’s a real Tesla pro. And credit where it’s due—the entire Firestone team here is top-tier. The staff is welcoming, professional, and respectful from the moment you walk in. Great energy, great service. This is the only Firestone location I use, and Farukh is the reason.

The sales associates were all very helpful. I spoke with Ramon on the phone prior to coming in then Eric assisted me once I arrived. Eric reviewed the service details and provided me with an estimate which he verified with me before starting the work. I appreciated his professionalism and thoroughness. I got a call about water in the brake fluid and the technician asked about flushing the line; however, I declined and was grateful he did not press the issue.

Very impressed with Firestone. I needed a new battery for my BMW X4 which requires a special installation procedure. I tried 3 different places who could not provide the service. Called Firestone in Anacostia and spoke to Dwayne who said they could but they were located on the base at Bolling which I didn't have access to. After thanking him, he quickly said wait, we have other locations nearby and quickly patched me through to Carlos at Alexandria who took my info, quoted me a price, and said to bring the car over. Once I dis, he quickly processed me in, gave me an honest estimate if the time it would take and the price. And it turned it out it took less time and the price was cheaper than the quote!! How often does that happen at a car shop? Great service, great expertise, and Carlos wa

Eric and Carlos were very professional and took the time to explain everything included with the lifetime alignment I purchased. They provided me with an accurate estimate for when my vehicle would be ready. When I got it back, it was running smoothly and straight—just like new. Thanks so much, guys! Keep up the great work!