Firestone Complete Auto Care

Big shoutout to the Firestone (Pelham Rd, Taylor store) for saving me when I had a flat tire (about a month ago)!! It was shortly after 5:30pm, very cold outside and icy. I walked into the Firestone and what a breath of fresh air!! Milton the manager was not only very respectful to me but also to his service techs! I watched him work for a minute thinking what a nice aura it had in there, I looked up to the Banner on the wall to see Firestone's motto/mission statement about HONESTY, see the attached photo! I believe it! Thank you to the tech Big Mike, for agreeing to the possibility of staying a little past the end of his shift to patch my tire! He was super respectful and friendly, and did a great job on my tire! In the future, I will take my business there! GIVE THEM A CALL AND TRY THE

I absolutely can’t say enough positive things about the wonderful team at this location. Milton B. The new store manager and his staff are top notch. What I really appreciate most about this location and frankly all Firestone locations that I’ve worked with is that they are very professional and they don’t try to sell you on services that you don’t need. If you’re looking for an honest, trustworthy and dependable shop Firestone in Allen Park is the place to be. Thanks again Milton and the wonderful team at Firestone for helping me keep my car safe and well taken care of. Sincerely, Lonnie

5 star service! I would give 10 star service if I could. The associate and technicians went above and behind to help me with a leaky tire. Although I didn't have an appointment, they were able to diagnose and replace my tire quickly. I was in and out, in less than thirty minutes.. I cannot recommend highly enough! Amazing staff and customer service

Listen yall, these are some generous genuine people... they helped me when they were already closed and if it wasn't for them , I would have been stranded with my children in the cold.. God bless them in their families.I really appreciate them.Thank you so much.. yall better come here if you want top tier service.

5/5 stars. Booked a 1 pm slot right before a big afternoon blizzard—place was understandably slammed with people prepping for the storm. They started on my car about 50 minutes late, but totally forgivable given the rush. Oil change, new wipers, tires topped off, and full inspection done quickly and correctly once they got to it. Staff stayed professional and friendly even while swamped, and the waiting area was perfect for watching the Michigan game. Exactly the kind of place you want on a snowy day—highly recommend.