Firestone Complete Auto Care

Excellent service. I had a great experience at Firestone on Rolling hill road. Starting with Ming making the appointment and ensuring my comfort while waiting. Then Dorian providing me with updates on services needed and time until completion. And of course Wayne the technician was extremely thorough and informative and provided advice for future care. I thank you all for your kindness and exceptional customer service.

Yesterday was my first visit. I had an oil change, and couple of minor things done. I spoke with someone who was happy with the service they received. Paul the manager was very kind and helpful. Got me in and out. Desmond the service gentleman did a great job. Happy with service. I will be going back to that location. Thank you Paul!

This Firestone was amazing. It is my first time at this location. Especially Mingtel "the service manager". Her custumer service was excellent!!! Paul Ziemski was super helpful too with making sure I selected the proper tires for my tires. Shaun the mechanic made me feel safe and answered all the hard questions. Alex also assisted with customer service....he was so patient and he always smiled and was veey successful. This Firestone store is my new family.

The service manager, Miguel Collins is absolutely amazing!! I had a situation with getting a wheel lock to change my tires, and she helped me through the process of getting one: too long of a story to put here. When I came to pick up my vehicle she gave me the recommended service papers. I remembered I needed new wipers blades and had someone replace them. Excellent customer service! A genuine people person! God bless her!

I had an appointment at 10:00 am spoke to person on the other home how long will take an oil change he said around 1 hour I took the appointment at 10:00 am came to store after standing at counter about 20 min they took my car and told me about an hour I said ok I have to go to work at 12 so after an hour I asked him how long he said I am about to get your car in now it’s almost 2:30 min my car is still not done …. What is purpose of getting appointment for 1:00 hour job if you have to wait 3:00 hours for just oil change you can just take. Whole day off from work for just an oil change ist and last time for me one person is working five people are standing around is and last time for me